As a reminder, this is the state of the GHC that military families are dealing with:
OVER BUDGET: Requested and received an additional $60 million in transition funding,
which runs out in February 2025 – this has prompted several lawsuits.
BEHIND SCHEDULE: Failed to meet the original September 2023 deadline for
conducting all domestic moves.
NO COMPLIANCE GUIDANCE: The GHC applies the Service Contract Act to all military
moves for the first time, yet TRANSCOM, DOL, and the Prime Contractor still have not
provided any specifics on what compliance with these complex requirements looks like
for small businesses and independent contractors. The household goods moving (HHG) industry heavily relies on independent contractors to service shipments, and aspects of the Service Contract Act (SCA) are directly in conflict with the use of these individuals.
CONGRESSIONAL OVERSIGHT: The Government Accountability Office (GAO) has begun
meeting with industry professionals – including MFA – to help inform its evaluation as it gathers information on the viability of the GHC.
PENDING LITIGATION: Several of the nation’s largest military moving companies have
filed lawsuits against TRANSCOM's rollout of the GHC. Lawsuit Overview
LACK OF QUALITY CAPACITY: To date, the GHC Prime Contractor has not been able to sign up the nation’s largest van lines, which handle the overwhelming majority of shipments in the current program due to ongoing uncertainties.
WHAT WE’RE HEARING…
Transportation Offices in Washington, Texas, Louisiana, and North Carolina are pulling shipments out of GHC and putting them back through DPS to get moved because they are not able to be serviced through GHC.
Fort Hood has started pulling shipments from GHC and moving them through DP3 because HomeSafe does not have the adequate capacity or IT readiness.
HomeSafe told a customer it has only one agent to cover all shipments in Kansas.
Orders are being amended to delay PCS relocations for 6 to 9 months in order to allow time for TRANSCOM to figure out how service members will move.
Casual labor pools are being used to load freight trailers that are not equipped with moving equipment.
Crews that have used the HomeSafe app say it is cumbersome and nearly impossible to use. The app does not integrate with main move management software, requiring dual data entry.
A moving company received a list of giveaway shipments from HomeSafe that encompassed 1,173 shipments; for 68 of the shipments on the list, the pack and load date had already passed.
The U.S. Army pulled upcoming West Point moves from GHC, and KKFA pulled Air Force cadet moves.
Shipments are being held in storage at U-Haul and other non-approved facilities
Has the GHC hit critical mass?